Privacy policy
Privacy Policy
This Privacy Policy explains how TSS Jewellery collects, uses and protects your personal information.
Information We Collect
When you visit our website, create an account or place an order, we may collect information such as:
- Name, email address and phone number
- Billing and delivery address
- Order and transaction details
- Device, browser and website usage information
- Messages or information shared with customer support
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide customer support
- Send order, payment and delivery updates
- Improve our website, products and services
- Prevent fraud and protect our business
- Send promotional messages when you have agreed to receive them
Payment Information
Payments are processed through secure third-party payment providers. We do not directly store complete debit card, credit card or banking details on our website.
Sharing of Information
We may share limited information with trusted service providers when required to operate our business, including:
- Payment gateways
- Shipping and delivery partners
- Website hosting and technology providers
- Analytics and marketing service providers
- Government or legal authorities when required by law
We do not sell your personal information to third parties.
Cookies and Tracking
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve performance and provide relevant content or advertisements.
Data Security
We use reasonable technical and administrative measures to protect your information. However, no online system or method of electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, maintain business records, resolve disputes and comply with legal obligations.
Your Rights
Depending on applicable law, you may request access to, correction of or deletion of your personal information. You may also unsubscribe from marketing communications at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites.
Children’s Privacy
Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.